Our clients are our success. We grow as our service of our customers’ needs does. We have initiated some very successful programs to support our existing clients including:
- Account Management Program
- Quality Management Reviews
- Service / Vendor Scorecard(s)
- Formalized Client Retention Programs
- Focus Groups
To summarize, when choosing a provider of logistics services, you are paying for human expertise, systems and the culture of an organization. You must trust that these three critical elements will work in harmony, at a global level.
At Trans Air we take great pride (and care) in ensuring that our customers get the same level of consistent service everywhere in the world. Our client retention record is a testament to our ability to exceed our customer’s expectation.
Give us the opportunity to surprise you with our performance, our commitment and the subsequent results of our joint efforts.